01 Who we are
This Privacy Policy explains how [VerteX legal entity name] ("VerteX," "we," "us") collects, uses, and shares information when you use our website and Services. If you have questions, contact us at jjsinvestments2025@gmail.com.
02 Information we collect
- Account information — such as your email address and, if you provide it, a display name, when you create an account with us.
- Order & transaction information — details about purchases you make. Payment card details are processed by our selling and payment platforms; we do not collect or store full payment card numbers.
- Communications — messages you send us (for example, by email or through a live break chat).
- Usage & device information — basic technical data such as browser type, pages viewed, and general analytics collected automatically when you visit the site.
03 How we use information
- To create and manage your account and process and fulfill your orders.
- To operate live breaks and record which items were pulled and by whom, where applicable.
- To respond to your questions and provide customer support.
- To send you updates about drops, orders, or the Services where you have chosen to receive them.
- To maintain the security, integrity, and proper functioning of the Services, and to comply with legal obligations.
04 How information is shared
We do not sell your personal information. We share it only as needed to run the Services, including with:
- Selling & payment platforms (such as Whatnot and our online store provider) that process your orders and payments under their own privacy policies.
- Service providers that host our site and data infrastructure and help us operate (for example, our authentication and database provider).
- Legal & safety recipients where required by law, to enforce our Terms, or to protect the rights and safety of users and the public.
05 Cookies & analytics
The site may use cookies or similar technologies to keep you signed in and to understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect how the site works.
06 Data retention & security
We keep personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We use reasonable technical and organizational measures to protect information, though no method of transmission or storage is completely secure.
07 Your choices & rights
Depending on where you live, you may have rights to access, correct, or delete your personal information, or to opt out of certain uses. You can exercise these by contacting us at the email below. You may unsubscribe from marketing messages at any time using the link in those messages.
08 Children's privacy
The Services are intended for adults (18+) or minors acting with a parent or guardian's involvement. We do not knowingly collect personal information from children in a manner prohibited by law. If you believe a child has provided us information, contact us and we will take appropriate steps.
09 Changes to this Policy
We may update this Privacy Policy from time to time. Changes take effect when posted here, with a revised "Last updated" date.
10 Contact
To reach us about privacy, email jjsinvestments2025@gmail.com.